Archived Newsletters

January 2018


Previously, Air Canada Altitude members were able to customize their travel experience by choosing Select Privileges from three bundles of unique benefits. Beginning in 2018, Air Canada will transition to only two bundles. With this change, Altitude members will automatically receive additional Core Privileges, which were previously offered as Select Privileges. These new Core Privileges include:

eUpgrade Credits
All Altitude members will receive 20 eUpgrade Credits as a Core Privilege. Altitude Elite 35K, Elite 50K, Elite 75K and Super Elite 100K members will also have the option to choose even more eUpgrade Credits as a Select Privilege. . - Travel Options 
Offered as a Core Privilege, Travel Options will allow Altitude members to enjoy complimentary Air Canada Bistro on eligible reservations made at

Maple Leaf Lounge One-Time Guest Passes 
Maple Leaf One-Time Guest Passes will now become a Core Privilege for Altitude Elite 35K, Elite 50K, Elite 75K and Super Elite 100K members. For Altitude Prestige 25K members, Guest Passes will still be offered as a Select Privilege. Each pass will continue to be valid for access to Maple Leaf Lounges located in the domestic and transborder zones of Canadian airports, as well as those in Los Angeles and New York (LaGuardia and Newark), in conjunction with a same-day flight operated by Air Canada, Air Canada Express or Air Canada Rouge.

Click here for full details


Air Canada Check-In & Boarding Times

Current Security Wait times at Canadian Airports  

Government of Canada - Travel Advisories

Seat Guru (airline seat maps)




Starting on January 1, 2018,  Hyatt will no longer allow last-minute cancellations without a penalty (typically the cost of the room for one night). To avoid the charge, guests must cancel at least 48 hours ( not 24) in advance. (Cancellation policies vary by property and travel period) Guests enrolled in loyalty programs, however, can still cancel a day before arrival at all but three brands: Hyatt Residence Club, Miraval and M life resort destinations. The exemption applies to members of the World of Hyatt Explorist, Globalist or Lifetime Globalist programs.

Hyatt is following the lead of other hotels. In June, Marriott announced its 48-hour cancellation policy for new bookings at most Marriott and Starwood brands in the United States, Canada, the Caribbean and Latin America. (The exceptions: Marriott Vacations Worldwide and Design Hotels.) Hilton followed a month later for its lodgings in the United States and Canada. In addition, hotels in high-demand destinations, such as Hawaii, can require guests to cancel three days in advance, if not more.

InterContinental Hotels Group also tightened its requirements last year, but the company is still more lenient than the other majors: Now, guests must give a day’s notice instead of canceling on the day of a stay. The change affects bookings at Holiday Inn, Holiday Inn Express, InterContinental, Staybridge Suites, Hotel Indigo, Crowne Plaza, Even and Candlewood Suites in North and South America, Europe, the Middle East, Africa and Asia.

Your UNIGLOBE Travel Counsellor will ensure you know the cancellation policy of the hotel chain they have booked for you!